Wheelchair access: The town hall is wheelchair accessible throughout, including the main hall Accessible parking: There is an accessible parking or drop-off point Accessible toilets: There are accessible toilets on the ground floor, including in both the men's and women's restrooms Lifts: There are two main lifts at the bottom of the corridors, with lift doors that are 100 cm wide and a lift interior that is 150 cm x 190 cm Ramps: There are twin ramps at the front of the town hall Induction loop: There is an induction loop for announcements made through the PA system, fire evacuation system, and in both lifts Assistance dogs: Assistance dogs are welcome, but visitors should notify the venue or box office ahead of time

Northern Frights is proud to partner with Nimbus Disability for Fantasy Con Scotland, operators of the Access Card scheme, to streamline the process for Essential Companion tickets (Carers Ticket) and easy access eligibility for our events. All applications for Essential Companion tickets (Carers Ticket) or easy access must now be made online through Nimbus Disability at least 14 days before attending an event. Nimbus Disability will carry out a detailed assessment of your needs, using the supporting documentation and statements you provide, to determine your eligibility for a free Essential Companion ticket (Carers Ticket) or easy access services. Your personal information will be handled safely and securely throughout the process. Please note that having a disability does not guarantee access to these services. Nimbus Disability will review each application on an individual basis. Register Here Once completed, it will last for 3 years. For help and support applying for an Access Card, please visit the Access Card website by clicking here. https://knowledge.accesscard.online/ What is the difference between an Access Card and a Northern Frights Digital Access Pass? The Access Card is a universal way to communicate your access requirements with organisations and ticketing systems across the UK and beyond.​ Access Cards cost £15 for 3 years and can be used at thousands of venues and events. You can explore the Access Card directory here: Access Card Directory.​ A Northern Frights Digital Access Pass is a free way to share your access requirements with us. You'll go through the same application process, but instead of receiving a physical card, you'll get a confirmation email with your Digital Access Pass number. This pass is valid for 3 years, and you can upgrade to a full Access Card at any time.​ How can I apply for a Northern Frights Digital Access Pass? To apply for your Northern Frights Digital Access Pass, please click the link below and complete the registration form, uploading any supporting information about your access requirements. This registration will be valid for 3 years.​ Apply for Northern Frights Digital Access Pass Register Here How does this benefit me? ​This will enable us to fully understand the access requirements of our customers and provide reasonable adjustments, such as access to certain seating and essential companion tickets. Nimbus is a Social Enterprise that has received international recognition for operating the Access Card Scheme. Nimbus is run by, and for, disabled people. The system offers greater privacy, as disabled people with access requirements will no longer need to carry supporting documents or explain circumstances to staff. You’ll only need to supply information once to the Nimbus team, who can then issue you with an Access Card or a Digital Access Pass reference number - depending on which route you choose when signing up Important Information about Carers Tickets Please note that an Essential Companion ticket (Carers Ticket) is provided to assist with access to the event and does not grant participation in any additional activities such as photo shoots, meet and greets, or other add-on experiences. If you wish to take part in these activities, a separate ticket will need to be purchased for the individual attending the event. The Carers Ticket only covers general event access to support the ticket holder's needs. Carers tickets cannot be resold. If you already have a Nimbus Card Please email us at hello@northernfrights.co.uk with your Nimbus card number, and your ticket number for an already booked ticket for the event.

An event accessibility guide will be sent out to everyone who has purchased a ticket before the event. This will include information on access, toilets, relaxed areas, early access, etc.

Applications for Essential Companion tickets (Carers Tickets) and Northern Frights Digital Access Passes must be submitted at least 14 days before the event. Why? We are a one-person company: The weeks leading up to an event are incredibly busy with final preparations. There is no team to handle administrative requests, so last-minute changes are simply not feasible. Accessibility planning takes time: Providing reasonable adjustments, such as seating arrangements or access accommodations, requires careful coordination to ensure a smooth experience for all attendees. We understand this may not be ideal for everyone, but as a small company without a team of staff, we must adhere to these timelines to provide the best event possible. Thank you for your understanding and cooperation.

We know that waiting in lines can be difficult for some attendees, and we’re committed to making our event accessible to everyone. Whether you experience mobility challenges, physical limitations, sensory impairments, cognitive difficulties, mental health conditions, or any other disability—visible or not—we aim to provide the assistance you need. To ensure we can fairly support those who require additional help to contact us on hello@northernfrights.co.uk with your ticket number and a copy of one of these documents. Documentation confirming receipt of Disability Living Allowance (DLA) An Attendance Allowance (AA) award notice Personal Independence Payment (PIP) documentation Confirmation of Armed Forces Independence Payment A photocopy of both sides of a valid Blue Badge Proof of registration as visually impaired A medical letter from your doctor or specialist explaining the need for assistance To help make your experience smoother, we can arrange a pass for you to collect on the day of the event. This pass will allow for early access and queue jump privileges. Please note that requests for accessibility passes must be submitted at least two weeks before the event (why? - see what is the cut off section above) to allow us adequate time to prepare. Decisions regarding additional support are made at the discretion of the event organisers. We appreciate your understanding and cooperation in helping us create an inclusive and welcoming environment for all.

Here

When booking through our main site you can choose to add on booking protection at an additional cost to get a full refund should you or anyone in your party be unable to attend through: ​Illness, accidental injury or bereavement Transport failure or breakdown Jury service or court summons Burglary, fire, flood or malicious damage Armed forces or emergency service staff recall Travel ban or adverse weather travel warning If you test positive for COVID-19, or if a member of your immediate family tests positive and your required self-isolation period covers the event date. ​Please read the full t’s and c’s on the ticket site at checkout.

If the event is not sold out. Please be aware that day-of tickets are more expensive. If we are sold out, entry will only be possible if space becomes available.

To encourage early purchases, we offer tiered pricing where the sooner you buy, the cheaper the tickets. Tier 1 consists of our early bird tickets, which are available in limited quantities. Once these are sold out, we move to Tier 2, and then Tier 3, with prices increasing as the event date approaches. Tickets purchased at the door will be the most expensive.

All tickets are non-refundable unless the event is cancelled. This policy is standard among most event companies to maintain financial stability and smooth event operations. For added protection, our ticketing site offers an insurance option, which you may choose to purchase. You can sell your tickets on to someone else – this isn’t a service we offer.

realistic firearms sharp objects functional weapons pyrotechnics. Gas canisters Laser Pointers Metal blades Anything restricted from being carried by UK law Wooden or Metal Bats Functional crossbows/bows

non-realistic weapons blunt metal weapons in a sheath props that are clearly non-threatening, such as those with a red/orange tip or made from safe materials.

All props and weapons will be checked upon entry, and those not adhering to guidelines will not be permitted inside. Always cover and stow away props when outside the venue to avoid public alarm and potential police interaction. You will not receive a refund if you are turned away from the event for breaking any of these rules.

We have zero tolerance for violence, threats, intimidation, or nudity. Any simulated violence must be pre-approved. Costumes must cover more than standard swimwear, and illusions of nudity are banned. Costumes deemed offensive by the casual observer are not allowed. This includes costumes that may cause public concern due to realistic weapon props. Ensure all props are covered when travelling to and from the venue. Outfits should pass the "social media" test, meaning if widely viewed, they shouldn't offend the general public. Offensive behaviour, including non-consensual touching, aggression, inappropriate actions or comments, and excessive swearing, is prohibited. We recognise that our events sometimes include horror themes. If your costume is likely to scare or disturb the general public, please consider covering up while in non-event areas.

Always be mindful of your surroundings and other attendees. Avoid blocking aisles, doorways, and stairs when posing for or taking photos. Always ask a cosplayer's permission before photographing them. Harassment or any form of inappropriate behavior will not be tolerated at the convention and may lead to you being removed from the event.

Public Areas: Photography is permitted in all public areas of the event, unless otherwise stated by signage or event staff. Permission: Always obtain permission before photographing individuals or small groups. Respect those who prefer not to be photographed or request to review photos. Respectful Photography: Photos that compromise an individual’s decency or dignity are strictly prohibited. This includes invasive or disrespectful angles. Equipment: Photographers must hold their own equipment. The use of free-standing equipment or additional lights and flashes is not allowed unless it is part of an official trading or exhibiting space. Power Usage: Using power sockets within the venue requires prior permission from the event organisers and, if applicable, the venue itself. This applies especially to areas outside designated event spaces.

Images from this booth, as well as those taken by event photographers, may be used by Northern Frights Events in future advertising, promotional materials, or online content. By participating in the photo booth or being photographed by event photographers, you consent to the use of these images for such purposes.

Photos taken at Northern Frights Events may not be sold to any outlets, including press, without explicit permission.

Register your interest here

Register your interest here